Rapid Problem Determination | Dial-in Function Supported |
Customizable Service Plans | Call Home Supported |
Trained, Qualified, Experienced Engineers |
24 Hour Help Desk |
Spare Parts Stored Locally |
Global Support Outreach |
15 Minute Response |
Since 1982 |
Fortune 100 Company | Major Banking Institution | International Major Disaster Recovery Provider |
Another Happy Customer… "I just wanted to give a shout out to your Customer Service Engineers and the way they have continually followed up with the team to ensure the repair went as intended. I so appreciate the follow through and the willingness to help the team. Customer service can be hard to come by these days, but your Customer Service Engineers do it very, very well." |
Easy as One Phone Call… "Getting the TeamKCI CE dispatched was as easy as one phone call. The trouble shooting process was a long and frustrating one. (In the end, it turned out to be a printer problem.) Throughout the process the TeamKCI CE was patient, cooperative, helpful and knowledgeable." |
Responsive, Accurate & Professional… "I always enjoy working with your team, they are very responsive to our requirements. The responses are accurate, professional, and competitive… which makes our jobs easier. In the past, we’ve had some unexpected changes come up during our busy fourth quarter … and your team has always been professional and acted graciously to our requests." |
NY State Passes Right to Repair Bill – A win for
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Read MoreThe Worldwide Leader in SAN & Network Support