Welcome to TeamKCI

"I wanted to extend a thank you for the support and great service TeamKCI’s customer service engineer provided us yesterday."

-Major Financial Institution

Welcome to TeamKCI




Category : Uncategorized

For over thirty years KCI, Inc. has supplied and supported switching and connectivity products to America’s largest corporations and government agencies. Over the years platforms and manufacturers have changed but the basic need to access and switch large volumes of data has grown exponentially. Across the span of three decades, from Bus & Tag to ESCON to FICON to FibreChannel, KCI, Inc. has developed unique and exceptional technical competencies in SAN architecture, switching, storage, networking and connectivity.

 

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    When choosing a third-party support provider for your company, you should consider:

    • Expertise: Whether the provider has the right expertise to support your company equipment
    • Cost: Whether the cost is reasonable compared to the benefits
    • Support terms: Whether the terms of support include desired response time

    Why choose TeamKCI?

    TeamKCI offers world-class award-winning support that includes:
    • Lowest prices in the industry without compromising quality
    • 43 years of experience supporting storage, servers, switching and SAN.
    • Skilled engineers and technicians trained on your company equipment with on average 18 years of experience
    • Flexible SLA’s and response times

    The TeamKCI Plus:

    • 24 x 7 support hotline
    • Rapid problem determination TeamKCI’s guarantee that customers will have access to experienced engineers within 15 minutes of contacting our 24 x 7 help desk.
    • 100% genuine your company parts
    • Global support outreach
    • Call Home Supported
    • Dial-in Supported

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