Cisco® 9513 Blended Support

"I wanted to extend a thank you for the support and great service TeamKCI’s customer service engineer provided us yesterday."

-Major Financial Institution

Cisco® 9513 Blended Support




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The TeamKCI blended support program for Cisco® 9513 directors is perfect for many Cisco® legacy 9513 director users. If you’re a Cisco® customer with the quandary of having your Cisco® MDS director eligible for SMARTnet® while the internal blades in your Cisco® 9513 MDS are not, look into our TeamKCI blended support program. It works like this. Keep your Cisco® 9513 MDS director under SMARTnet® while placing the EOL and EOS port blades under award winning TeamKCI support. It’s easy, workable, inexpensive and keeps your SAN fully protected. TeamKCI makes SMARTnet® smarter.

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    When choosing a third-party support provider for Cisco®, you should consider:

    • Expertise: Whether the provider has the right expertise to support Cisco® equipment
    • Cost: Whether the cost is reasonable compared to the benefits
    • Support terms: Whether the terms of support include desired response time

    Why choose TeamKCI?

    TeamKCI offers world-class award-winning support that includes:
    • Lowest prices in the industry without compromising quality
    • 43 years of experience supporting storage, servers, switching and SAN.
    • Skilled engineers and technicians trained on Cisco® equipment with on average 18 years of experience
    • Flexible SLA’s and response times

    The TeamKCI Plus:

    • 24 x 7 support hotline
    • Rapid problem determination
    • TeamKCI guarantees that customers will have access to experienced engineers within 15 minutes of placing a service call.
    • 100% genuine Cisco® parts
    • Global support outreach
    • Call Home Supported
    • Dial-in Supported


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