IBM® 2104 & 2105 “Shark” US Maintenance Service Withdrawal

"I wanted to extend a thank you for the support and great service TeamKCI’s customer service engineer provided us yesterday."

-Major Financial Institution

IBM® 2104 & 2105 “Shark” US Maintenance Service Withdrawal




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In case you missed it, IBM® maintenance support for IBM® 2104-DU3, 2104-TU3, 2105-750 and 2105-F20 disk storage ended on 12/31/2013*.

If you are still using any of these machines, do not be alarmed.  Top quality 24×7 maintenance coverage with 4 hour on-site response time is now available from KCI, Inc. at rates that are 30-50% less than the manufacturer’s rates that you are used to paying.

We offer:

  • All manufacturer’s parts,
  • Lifetime price protection,
  • A thirty year history of supporting IT infrastructure, and
  • Outstanding references.

Learn more.

KCI, Inc. – The SAN Capital of the World

Winner of the 2011 Verizon Supplier Recognition Award for Outstanding Services.

*Sources:
http://www-01.ibm.com/common/ssi/rep_ca/6/897/ENUS911-106/ENUS911-106.PDF
http://www-01.ibm.com/common/ssi/rep_ca/3/897/ENUS910-123/ENUS910-123.PDF

IBM is trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide.

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    When choosing a third-party support provider for IBM®, you should consider:

    • Expertise: Whether the provider has the right expertise to support IBM® equipment
    • Cost: Whether the cost is reasonable compared to the benefits
    • Support terms: Whether the terms of support include desired response time

    Why choose TeamKCI?

    TeamKCI offers world-class award-winning support that includes:
    • Lowest prices in the industry without compromising quality
    • 43 years of experience supporting storage, servers, switching and SAN.
    • Skilled engineers and technicians trained on IBM® equipment with on average 18 years of experience
    • Flexible SLA’s and response times

    The TeamKCI Plus:

    • 24 x 7 support hotline
    • Rapid problem determination TeamKCI’s guarantee that customers will have access to experienced engineers within 15 minutes of contacting our 24 x 7 help desk.
    • 100% genuine IBM® parts
    • Global support outreach
    • Call Home Supported
    • Dial-in Supported


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