IBM®: US Support Withdrawals Effective December 31, 2012
Effective December 31, 2012 the IBM® storage, tape and switch equipment products listed in the table below have been withdrawn from US maintenance services by IBM®. But you need not go uncovered! Full maintenance support is available from KCI, Inc.
Withdrawn From Maintenance | |||||||
Storage | Tape Storage | Switching | |||||
2104-DU3 | 3490-A01 | 2005-16B | |||||
2104-TU3 | 3490-A02 | 2005-32B | |||||
2105-750 | 3490-B04 | 2005-B16 | |||||
2105-F20 | 3490-C11 | 2005-B32 | |||||
3490-D32 | 2005-B64 | ||||||
2005-R18 | |||||||
2026-416 | |||||||
2026-432 | |||||||
2027-140 | |||||||
To ensure that your coverage is continuous on any of the above equipment, please contact Jeff Klein at KCI, jeffk@teamkci.com, for the highest quality IBM maintenance including support for IBM 2498 b40 machines at rates that are well below the rates charged by IBM® when it was still willing to maintain this equipment.
KCI, Inc. a leader in SAN support. Serving major IT installations since 1982.
Proud winner of the 2011 Verizon Supplier Recognition Award for Outstanding Services.
*Sources:
http://www-01.ibm.com/common/ssi/rep_ca/6/897/ENUS911-106/ENUS911-106.PDF
http://www-01.ibm.com/common/ssi/rep_ca/3/897/ENUS910-123/ENUS910-123.PDF
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