Cisco® 9513 Blended Support

★★★★★

“Your Customer Service Engineers do it very, very well. Customer service can be hard to come by these days.”

Fortune 100 Company

★★★★★

“It is only due to KCI that they functioned at all and they functioned at a high level consistently.”

Fortune 500 Company

★★★★★

“Responses are accurate, professional, and competitive — which makes our jobs easier.”

Major Disaster Recovery Provider

★★★★★

“The TeamKCI technician on-site went without sleep for over 24 hours. Management checked on us every hour.”

Major Telecom Company

★★★★★

“Getting the CE dispatched was as easy as one phone call. Patient, cooperative, helpful and knowledgeable.”

Major Banking Institution

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Cisco® 9513 Blended Support




Category : Uncategorized

The TeamKCI blended support program for Cisco® 9513 directors is perfect for many Cisco® legacy 9513 director users. If you’re a Cisco® customer with the quandary of having your Cisco® MDS director eligible for SMARTnet® while the internal blades in your Cisco® 9513 MDS are not, look into our TeamKCI blended support program. It works like this. Keep your Cisco® 9513 MDS director under SMARTnet® while placing the EOL and EOS port blades under award winning TeamKCI support. It’s easy, workable, inexpensive and keeps your SAN fully protected. TeamKCI makes SMARTnet® smarter.

Cisco® is registered trademark of Cisco Systems, Inc. and/or its affiliates in the
United States and certain other countries.

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    Sourcing and support in one place: Whether you need parts, spares, or ongoing coverage on a 9513 fabric, TeamKCI works with the network of independent Cisco hardware resellers and depots to source original Cisco components, then wraps them in our blended support program so you get sourcing and maintenance from a single point of accountability.

    When choosing a third-party support provider for Cisco®, you should consider:

    • Expertise: Whether the provider has the right expertise to support Cisco® equipment
    • Cost: Whether the cost is reasonable compared to the benefits
    • Support terms: Whether the terms of support include desired response time

    Why choose TeamKCI?

    TeamKCI offers world-class award-winning support that includes:
    • Lowest prices in the industry without compromising quality
    • 43 years of experience supporting storage, servers, switching and SAN.
    • Skilled engineers and technicians trained on Cisco® equipment with on average 18 years of experience
    • Flexible SLA’s and response times

    The TeamKCI Plus:

    • 24 x 7 support hotline
    • Rapid problem determination TeamKCI’s guarantee that customers will have access to experienced engineers within 15 minutes of contacting our 24 x 7 help desk.
    • 100% genuine Cisco® parts
    • Global support outreach
    • Call Home Supported
    • Dial-in Supported


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