Cisco® Third-Party Maintenance
Extend the life of your Cisco hardware with Third-Party Maintenance built for organizations running equipment beyond the manufacturer’s coverage window. When your Cisco SmartNet or Smart Net Total Care contract lapses — or renewal costs stop making sense — our Post-warranty support keeps your infrastructure protected. We provide fast Hardware replacement and dispatch an experienced Field engineer when on-site work is required, so aging gear stays production-ready without the OEM premium.
Hardware we support:
Our coverage spans the full Cisco portfolio. We maintain Cisco Catalyst Switches, Cisco ISR Routers, and Cisco ASR Routers across your network core and edge. We support Cisco ASA and Cisco Nexus Switches in the data center, keep Cisco UCS Servers running, and provide ongoing maintenance for Cisco Meraki deployments — one provider for your entire environment.
Our service programs:
Every engagement includes 24/7 technical support, so a failure at 2 a.m. gets the same response as one at 2 p.m. Because most environments aren’t single-vendor, we offer Multi-vendor support that covers your Cisco equipment alongside the rest of your equipment under one contract. Our Break/fix support gets failed components replaced fast, and every account is backed by a clear Service Level Agreement so you know exactly what response and resolution times to expect.
Cisco® Ethernet Switches We Support
Cisco® Fabric Manager We Support
Cisco® Firewalls We Support
Cisco® HyperFlex (HCI) We Support
Cisco® InfiniBand Switch We Support
Cisco® Nexus Data Center Switches We Support
Cisco® Routers We Support
Cisco® SAN Directors We Support
Cisco® SAN Switches We Support
Cisco® UCS B-Series (blade) We Support
Cisco® UCS B-Series chassis We Support
Cisco® UCS C-Series (rack) We Support
Cisco® UCS S-Series (storage-dense) We Support
Cisco® UCS X-Series (modular) We Support
TeamKCI is the premier award-winning third party maintenance provider.
Can’t find your Cisco® machine?
When choosing a third-party support provider for Cisco, you should consider:
- Expertise: Whether the provider has the right expertise to support Cisco equipment
- Cost: Whether the cost is reasonable compared to the benefits
- Support terms: Whether the terms of support include desired response time
Why choose TeamKCI?
TeamKCI offers world-class award-winning support that includes:- Lowest prices in the industry without compromising quality
- 43 years of experience supporting storage, servers, switching and SAN.
- Skilled engineers and technicians trained on Cisco equipment with on average 18 years of experience
- Flexible SLA’s and response times
The TeamKCI Plus:
- 24 x 7 support hotline
- Rapid problem determination — TeamKCI’s guarantee that customers will have access to experienced engineers within 15 minutes of contacting our 24 x 7 help desk.
- 100% genuine Cisco parts
- Global support outreach
- Call Home Supported
Cisco® is registered trademark of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.