Today’s Company for Yesterday’s Equipment
Today’s Company for Yesterday’s Equipment
TeamKCI is the leading maintenance provider of legacy IBM® server hardware. Our #1 Server Experts deliver same SLAs as the OEM at up to 80% lower cost, with past-EOSL coverage included.
TeamKCI is an award-winning IT lifecycle management and support company with over 44 years of experience supporting legacy storage, networking, server and SAN hardware. Our team of experienced, well-trained engineers and technicians maintain hardware in the USA, EU, UK and APAC. Today we maintain hundreds of different machines manufactured by more than 25 different manufacturers. We offer unmatched expertise in many facets of IT and network support. In fact, we were presented an award by one of the world's largest Telcos for outstanding performance in IT services.
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As the leading maintenance provider of legacy IBM® hardware, TeamKCI offers full lifecycle support across these IBM® families:
44 years as the leading provider of third-party maintenance.
L1–L3 IBM® engineers, 18-year average.
2012 Verizon Supplier Recognition Award.
vs IBM® OEM renewal pricing.
An experienced engineer responds, day or night.
Pre-tested, burned-in spares ship same day.
Equipment supported in 9+ named countries.
We support legacy gear as long as you use it.
TeamKCI is the leading maintenance provider of IBM® legacy servers, offering premier support with four attractive SLAs.
We offer four attractive SLAs: 24 x 7 x 4-hour onsite response; 11 x 5 x 4-hour onsite response time; 24 x 7 NBD response; 9 x 5 NBD response. Round-the-clock tech support is standard with each SLA.
We guarantee you will speak to a qualified engineer within 15 minutes of placing a service call any time of day or night.
We support call home and dial-in features. And, will even store spare parts on your premises at no additional cost.
TeamKCI sells pre-owned, tested, and guaranteed IBM® servers, blades, and storage controllers at huge savings over the manufacturer's list price. All pre-owned IBM® servers are meticulously tested and burned in for 24 hours.
TeamKCI offers a 90-day warranty and 9-5 technical support on all refurbished and pre-owned IBM® servers we sell. Extended warranties and 24x7x4 onsite support are also available for an additional charge.
TeamKCI is the financial alternative option that will maximize your IT dollar. Most customers save up to 80% on equivalent SLAs versus their original OEM contract.
Three things matter most. Expertise: whether the provider has the right expertise to support your company equipment. Cost: whether the cost is reasonable compared to the benefits. Support terms: whether the terms of support include desired response time.
Skilled engineers and technicians trained on IBM® equipment, with on average 18 years of experience. Rapid problem determination is TeamKCI's guarantee that customers will have access to experienced engineers within 15 minutes of contacting our 24 x 7 help desk.
Click the TeamKCI Request a Quote button on this page or call TeamKCI at 201-934-6500 Ext. 11 for immediate assistance.
Since 1982. For over forty years TeamKCI has supplied and supported server, storage, switching and connectivity products to America's largest corporations and government agencies.
TeamKCI is not an authorized reseller, distributor, partner of nor an affiliate of any Original Equipment Manufacturer (OEM) or related to any manufacturer's authorized service center. All offers for maintenance support are from our world-wide award-winning support group, not the OEM.
KCI, Inc (DBA TeamKCI) is the industry leader in premier Third-Party maintenance support, an acknowledged industry leader.
For over forty years TeamKCI has supplied and supported server, storage, switching and connectivity products to America's largest corporations and government agencies.
Our team maintains hardware in the USA, EU, UK and APAC. Around the world TeamKCI has supported equipment in Brazil, England, Australia, Singapore, Denmark, Japan, China, Israel and Saudi Arabia.
In March 2012 TeamKCI was awarded the Verizon Supplier Recognition Award for Outstanding Performance in IT Services, from a field that included virtually every large maintenance supplier in the U.S.
TeamKCI offers the experience necessary to design, plan, implement, install and maintain Enterprise networks in mission critical environments. We offer unmatched expertise in many facets of IT and network support.
Rapid problem determination is TeamKCI's guarantee that customers will have access to experienced engineers within 15 minutes of contacting our 24 x 7 help desk.
Today we maintain hundreds of different machines manufactured by more than 25 different manufacturers.
Call TeamKCI at 201-934-6500 Ext. 11 for immediate assistance, or email inquiry@teamkci.com. General line: 201-934-3416.
"KCI has found the issue and resolved the problem. The PM expressed how GREAT the support the team received from KCI."
"I always enjoy working with your team. The responses are accurate, professional, and competitive."
"I wanted to extend a thank you for the support and great service TeamKCI's customer service engineer provided us yesterday."
Supplier Recognition for Outstanding Performance in IT Services
44 years supporting storage, servers, switching, and SAN
USA, UK, Brazil, Australia, Singapore, Denmark, Japan, China, Israel
EOSL dates, sister brands, and service deep dives
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