Third-party server maintenance

Server maintenance built to outlast your OEM

80%
Less than OEM
on equivalent SLAs

Annual hardware support contracts across 11 enterprise manufacturers. Same SLAs, faster response, fraction of the cost.

Get a free quote See supported equipment
44 yrsenterprise hardware
24×7×4SLA response
15 mincallback
80%vs OEM
Save up to 80% vs. OEM renewal pricing · same parts, same engineers, same SLAs
Manufacturers Industries How we deliver Why TeamKCI Lifecycle Process FAQs

Today’s company for yesterday’s equipment

When your server warranty expires, the OEM wants you to refresh hardware that still has years of life left. We don’t.

TeamKCI keeps your IBM Power Systems, HPE ProLiants, Dell PowerEdge, Cisco UCS, and other enterprise servers running long past their EOL and EOSL dates, with parts that ship overnight and engineers who’ve supported this gear for decades.

One contract. 11 manufacturers. 44 years of doing this right.

44 YEARS

By the numbers

44
Years
11
Manufacturers
509
Models
80%
Avg savings
24×7
SLA tier
15 m
Callback

11 manufacturers, 509 server models

Click any manufacturer to see supported families and models.

Trusted by IT teams across
Banking
Healthcare
Federal
Education
Manufacturing
Telecom
Retail
Energy
Average customer savings
80
%
less than OEM renewal pricing
OEM renewal
With TeamKCI

How TeamKCI delivers

Same-day parts network keeps your hardware running.

PARTS HUB DATA CENTER Overnight delivery
How it works

From parts hub to your data center, fast.

Original OEM components stocked at locations near you, tested before shipping, dispatched the moment your ticket opens. Most replacements arrive next day.

  • Stocking locations near you. Faster than OEM courier networks.
  • OEM-tested parts only. Whole units and components, vetted in-house.
  • White-glove handling. Tracked, insured, optionally engineer-installed.

Why companies choose TeamKCI

Better SLAs, lower cost, no refresh pressure.

$

Save up to 80%

vs OEM renewal pricing on equivalent SLAs.

15-min callback

A qualified engineer day or night, guaranteed.

Overnight parts

Replacement units shipped to you next day.

Past-EOSL support

We support it as long as you choose to use it.

Flexible SLAs

24×7×4 onsite, 11×5×4, NBD. Pick what fits.

No vendor lock-in

One contract covers all your manufacturers.

L1 to L3 engineers

Decades of OEM-trained experience on staff.

One-page contracts

No fine print, no auto-escalation clauses.

Support at every stage of your hardware’s life

Our coverage doesn’t have an expiration date.

Always
supporting
44 YEARS
1
Day 1
New deployment
Skip the OEM premium tier.
2
Year 3+
Post-warranty
Reinvest your savings elsewhere.
3
EOL
End of life
OEM stops. We don’t.
4
EOSL
Past end-of-service
As long as you need it.

What’s included in our maintenance contracts

Break/fix support from L1 to L3 engineers+
Our engineers have 15+ years of OEM experience and three-deep coverage at every site, so the same people who know your environment respond every time.
Original OEM parts, ready when you need them+
Whole units and individual components stocked at locations near you, tested before shipping, ready for overnight delivery.
Industry-leading response times, 24/7+
Operations centers around the globe means someone is always there to take your call, escalate, and dispatch an engineer to your site.
One ticket system, total transparency+
Submit and track tickets, view active contracts, add equipment, and observe real-time events from one self-service portal.

Getting started takes less than 24 hours

1

Send your inventory

Email a list, photo, or upload a CSV.

2

Quote in 24 hours

Custom SLA, no boilerplate pricing.

3

Sign and onboard

We sync inventory, stock parts.

4

You’re covered

24×7 support hotline goes live.

TeamKCI vs. OEM renewal

TeamKCI
OEM
Annual contract cost
~80% less
Premium pricing
Past-EOSL support
Multi-OEM coverage
Use hardware on your timeline
3-5 yr refresh

What customers say

★★★★★

“I wanted to extend a thank you for the support and great service TeamKCI’s customer service engineer provided us yesterday.”

MAJOR FINANCIAL INSTITUTION
★★★★★

“Engineers showed up on time, knew exactly what they were doing, and had the right parts. Couldn’t ask for more.”

REGIONAL HEALTHCARE NETWORK
★★★★★

“Switching from OEM saved us six figures the first year. Same SLAs, faster response. Wish we’d done it sooner.”

FORTUNE 500 MANUFACTURER

Beyond maintenance

Frequently asked questions

How quickly can engineers be on-site?+
Our 24×7×4 SLA guarantees a qualified engineer on-site within 4 hours, anywhere in the continental US. We also offer 11×5×4 and NBD response options.
What if my server model isn’t listed?+
Send us your inventory list. We support hundreds of models beyond what’s shown publicly, and we’ll let you know within 24 hours if we can cover yours.
What happens after my hardware hits EOSL?+
EOSL is when the OEM walks away. For us, nothing changes. We’ll keep supporting your equipment for as long as you choose to use it.

Ready to extend your server’s lifespan?

Get a custom quote in 24 hours. No commitment, no boilerplate pricing.

Request a quote →
Ready for 80% Savings on Hardware Maintenance? Request your free quote in 60 seconds Get Quote Now

EOSL Equipment Support

Get maintenance up to 80% less than OEM costs





    Get Award-Winning Hardware Support with TeamKCI 80% Lower Than What you are now Paying!







    1. Tell us about your equipment - manufacturer, model, quantity, and specific needs.