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#1 Cisco® MDS Third-Party Maintenance

Cisco® MDS SAN Directors, Switches & Fabric Manager Third-Party Maintenance & TPM Support

TeamKCI maintains the Cisco® MDS SAN family — from legacy 9020-9134 switches through 9148S/9250i/9396S departmental platforms to 9506/9509/9513 enterprise directors and the current 9706/9710/9718 directors. Keep your fibre channel fabric running past End-of-Service-Life.

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44 years
supporting storage, servers, switching and SAN
18 yrs
avg engineer tenure on Cisco® equipment
15 min
to reach an experienced engineer, guaranteed
100%
genuine Cisco® replacement parts
Some Of The Models We Support

Select a model for EOL dates, configurations, and maintenance pricing.

Fabric Manager

SAN Directors

SAN Switches

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MDS SAN lifecycle and third-party maintenance

Cisco® MDS platforms follow the Cisco® lifecycle: End-of-Life, End-of-Sale, End of Software Maintenance, End of Service Life. After EOSL, Cisco® will not open TAC cases or replace hardware. TeamKCI maintains MDS directors and switches from EOSL forward with 100 percent genuine Cisco® parts, 24x7 engineer access, and 15-minute callback.

Which MDS models TeamKCI supports

TeamKCI covers the full Cisco® MDS SAN range: current-generation 9706/9710/9718 directors, legacy 9506/9509/9513 directors, departmental 9148S/9250i/9396S switches, legacy 9020/9120/9124/9134 switches, and Fabric Manager Server and Package. For enterprise directors past EOSL, TeamKCI provides a Blended Support option that keeps the chassis production-ready even when individual blades lose OEM support.

When choosing a third-party support provider for Cisco® MDS SAN Directors, Switches & Fabric Manager, you should consider:

  • Expertise: Whether the provider has specific MDS SAN — Directors, Switches & Fabric Manager® experience
  • Cost: Whether pricing is reasonable compared to the benefits
  • Support terms: Whether terms include your desired response time

Why choose TeamKCI?

TeamKCI offers world-class award-winning support that includes:

  • Lowest prices in the industry without compromising quality
  • 44 years of experience supporting storage, servers, switching and SAN
  • Engineers trained on Cisco® equipment with 18-year average tenure
  • Flexible SLAs and response times

The TeamKCI Plus:

  • 24 x 7 support hotline
  • Rapid problem determination with 15-minute engineer callback
  • 100% genuine Cisco® parts
  • Global support outreach, Call Home Supported, Dial-in Supported
What we do

What TeamKCI does for Cisco® MDS SAN Directors, Switches & Fabric Manager environments

  • TeamKCI maintains Cisco® MDS 9706, 9710, and 9718 enterprise directors.
  • TeamKCI maintains Cisco® MDS 9506, 9509, and 9513 legacy directors past End-of-Service-Life.
  • TeamKCI supports Cisco® MDS 9148S, 9250i, and 9396S departmental SAN switches.
  • TeamKCI maintains Cisco® MDS 9020, 9120, 9124, and 9134 legacy SAN switches.
  • TeamKCI maintains Cisco® MDS Fabric Manager Server and Package deployments.
  • TeamKCI replaces failed MDS line cards and supervisors with 100 percent genuine Cisco® parts.

Cisco® is a registered trademark of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.

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EOSL Equipment Support

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