Full third-party support for the entire Cisco® Catalyst 2960 family - same SLAs as Cisco® at up to 90% less, no forced refresh timeline, OEM-quality parts stocked and ready to ship overnight.
TeamKCI provides third-party maintenance for these end-of-life Cisco® Catalyst 2960 LAN Lite models. Don’t see yours? We support the full 2960 family - ask us.
Full model list on the Cisco® Catalyst 2960-S and 2960 Series datasheet →
TeamKCI has extensive hands-on experience supporting the Cisco® Catalyst 2960 family. We will maintain your equipment past the manufacturer’s End-of-Support date; for as long as you choose to use it. Our support includes:
Don’t let an OEM End-of-Support date determine when you replace equipment that’s still fully functional.
Our approach is: Extend its life. Reduce your maintenance costs. Refresh when you’re ready.
Hardware - TeamKCI sells pre-owned tested and guaranteed switches, directors, servers, storage and routers at huge savings over the manufacturer’s list price. All pre-owned hardware is meticulously tested and burned in for 24 hours. TeamKCI is the best option to maximize your IT dollar spend.
Warranty - TeamKCI offers a 90-day warranty including 9-5 technical support on all pre-owned refurbished equipment we sell. Extended warranties and 24x7x4 onsite support are also available for an additional charge
Click Request a Quote or call TeamKCI at 201-934-3416 for immediate assistance with Cisco® Catalyst 2960 maintenance, replacement hardware, or extended support.
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Coverage beyond OEM end-of-life: Cisco® WS-2960 switches remain reliable in the field long after Cisco® has retired the platform. TeamKCI offers full Cisco® hardware support for the 2960 family, including 2960S and 2960X variants, so you can keep these switches in production without Cisco® renewal costs on hardware the OEM no longer prioritizes.
Cisco® published the End-of-Life announcement in October 2013, ended sales in October 2014, and reached Last Date of Support on October 31, 2019. After LDoS, Cisco® no longer offers TAC, RMA, or software updates for the WS-2960 platform. TeamKCI picks up exactly where Cisco® left off, with third-party maintenance available through 2026 and beyond for as long as you choose to run the hardware.
Cisco®'s recommended replacements are the Catalyst 9200/9200L for enterprise access and the Catalyst 1300 Series for SMB and edge. Both require a full refresh cycle, new IOS XE training, and OEM-priced licensing. TeamKCI’s alternative: keep the 2960 you already own on a post-warranty support contract at up to 90% less than a Cisco® renewal, and migrate on your own timeline.
Cisco® stopped releasing IOS bug fixes at End of Software Maintenance and ended security patches at End of Vulnerability Support — both years before LDoS. Every CVE published since is unpatched on the platform. Software gaps are inherent to any EOL product; TeamKCI covers the hardware, parts, and engineering side of the equation so aging gear stays production-ready without OEM software support.
Three categories: unpatched CVEs since Cisco® ended vulnerability support, incompatibility with modern security standards like TrustSec and MACsec, and audit findings under PCI-DSS, HIPAA, and ISA/IEC 62443 that flag unsupported network gear as a control gap. A documented TeamKCI maintenance contract closes the compliance-documentation finding and secures your hardware supply chain.
Cisco® renewal is no longer available for the WS-2960 (LDoS was October 31, 2019). For 2960-family variants still in Cisco®'s window, TeamKCI’s equivalent SLA is typically up to 90% less than Cisco®, with faster engineer callback (15 minutes vs. tiered queue), onsite spare inventory at no extra charge, and flexible contracts with no forced refresh cycle.
Yes to both. PoE+ (IEEE 802.3at, up to 30W per port) is supported on PoE+ 2960 variants and the 2960-X/XR models. TeamKCI maintains the full Catalyst 2960 family — including the Cisco® Catalyst 2960-Plus Series Switches and the Cisco® Catalyst 2960S 24- and 48-port switches — alongside WS-2960 base models under one post-warranty contract.
Cisco®'s recommended replacements — Catalyst 9200 Series Switches, Catalyst 9200L (access-tier), and the Catalyst 1300 Series (SMB/edge) — require full refresh cycles, new IOS XE training, and perpetual Network Essentials or Network Advantage licensing per device. TeamKCI’s alternative: keep the 2960 you already own on post-warranty support at up to 90% less than a Cisco® renewal, and migrate when actual network needs change, not when Cisco®'s EOSL calendar demands it.
No — SD-WAN, SASE, and 5G live at the WAN edge, not the access tier. Those features belong on Cisco® Catalyst 8200 Series Edge Platforms or Cisco® Catalyst 8300 Series Edge Platforms, not an access-layer 2960. Your WAN strategy is independent of your access switches; adopting SD-WAN or SASE doesn’t require replacing the 2960 fleet, and TeamKCI maintains the 2960 regardless of what runs at your edge.
No. SD-Access (Cisco® fabric mode), MACsec (link-layer encryption), and TrustSec (SGT policy) require Catalyst 3000/9000-era hardware. If your access-tier security posture doesn’t need link-layer encryption or Cisco® fabric mode, the 2960 remains a reliable LAN access switch. Specific closets that do need these features can migrate selectively without replacing the entire 2960 fleet.
The 2960 runs classic IOS, not IOS XE (which is a Catalyst 9000/8000-era platform). It supports basic sampled NetFlow but not Flexible NetFlow or Streaming Telemetry. For most access-layer monitoring, SNMP, syslog, and sampled NetFlow are sufficient. Classic IOS on the 2960 is well-understood and documented; if your organization is standardizing on IOS XE for other platforms, the 2960 can remain in production on classic IOS until actual replacement.
When choosing a third-party support provider for Cisco®, you should consider:
TeamKCI offers world-class award-winning support that includes:
Get maintenance up to 80% less than OEM costs
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