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Cisco® 2960 Third-Party Maintenance

Cisco® WS-2960 Switch EOL Maintenance & Support

Full third-party support for the entire Cisco® Catalyst 2960 family - same SLAs as Cisco® at up to 90% less, no forced refresh timeline, OEM-quality parts stocked and ready to ship overnight.

44
Years in business
24×7×4
Help Desk
15 min
Engineer callback
100%
Genuine Cisco® parts
Up to 90%
Below Cisco®
Cisco® WS-2960 End-of-Life (EOL) Date: 10/31/2019
Status: Currently Supported by TeamKCI
Get Started! · Request A Quote For Maintenance Today!

Cisco® 2960 Lifecycle Timeline

Cisco® stopped supporting the 2960 in 2019. Here’s the full timeline - and where TeamKCI picks up.
Oct 2013
EOL Announced
Oct 2014
End of Sale
Oct 2019
EOSL - Cisco® stops
2019
TeamKCI supports
TeamKCI extends 2960 support past Cisco® EOSL
Technical Specifications
Port options
24 or 48 Fast Ethernet (10/100) PoE ports
Uplinks
2 dual-purpose ports (10/100/1000 Ethernet or SFP-based Gigabit Ethernet)
EOL 2960 Models Supported

TeamKCI provides third-party maintenance for these end-of-life Cisco® Catalyst 2960 LAN Lite models. Don’t see yours? We support the full 2960 family - ask us.

WS-C2960-24TT-L
WS-C2960-24TC-L
WS-C2960-48TT-L
WS-C2960-48TC-L
WS-C2960-24LT-L
WS-C2960-48TC-S
WS-C2960-8TC-L
WS-C2960PD-8TT-L

Full model list on the Cisco® Catalyst 2960-S and 2960 Series datasheet

Extend the Life of Your Cisco® Equipment

TeamKCI has extensive hands-on experience supporting the Cisco® Catalyst 2960 family. We will maintain your equipment past the manufacturer’s End-of-Support date; for as long as you choose to use it. Our support includes:

  • 24x7 technical support included with every SLA
  • Qualified engineer response within 15 minutes of placing a service call
  • Flexible service levels to meet your requirements
  • Manufacturer replacement parts stocked and ready for overnight shipment
  • Onsite spare parts inventory available at no additional cost

Keep Your Cisco® 2960 Running — For Less

Don’t let an OEM End-of-Support date determine when you replace equipment that’s still fully functional.

Our approach is: Extend its life. Reduce your maintenance costs. Refresh when you’re ready.


Hardware - TeamKCI sells pre-owned tested and guaranteed switches, directors, servers, storage and routers at huge savings over the manufacturer’s list price. All pre-owned hardware is meticulously tested and burned in for 24 hours. TeamKCI is the best option to maximize your IT dollar spend.

Warranty - TeamKCI offers a 90-day warranty including 9-5 technical support on all pre-owned refurbished equipment we sell. Extended warranties and 24x7x4 onsite support are also available for an additional charge

Why TeamKCI

Four ways we protect your 2960 investment

Up to 90% below OEM
Real cost reduction on the same SLA terms Cisco® offered when the 2960 was current.
100% genuine Cisco® parts
Stocked in regional depots for overnight replacement, not sourced ad-hoc.
Request a TeamKCI Cisco® 2960 maintenance quote
15-minute engineer callback
Real engineers with 18-year average tenure on Cisco® — no tiered ticket queue.
Refresh on your timeline
Keep your 2960 in production for as long as you choose. No forced migration.

Click Request a Quote or call TeamKCI at 201-934-3416 for immediate assistance with Cisco® Catalyst 2960 maintenance, replacement hardware, or extended support.

Cisco® is registered trademark of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.

Request a Cisco® WS-2960 support quote
Up to 90% less than OEM · reply within 24h · no obligation
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Fortune 100 Company
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Major Telecom Company
“The TeamKCI technician on-site went without sleep for over 24 hours. Management checked on us every hour.”
TeamKCI onsite support at a Major Telecom Company

Coverage beyond OEM end-of-life: Cisco® WS-2960 switches remain reliable in the field long after Cisco® has retired the platform. TeamKCI offers full Cisco® hardware support for the 2960 family, including 2960S and 2960X variants, so you can keep these switches in production without Cisco® renewal costs on hardware the OEM no longer prioritizes.

Cisco® Catalyst 2960 EOL Frequently Asked Questions

Cisco® published the End-of-Life announcement in October 2013, ended sales in October 2014, and reached Last Date of Support on October 31, 2019. After LDoS, Cisco® no longer offers TAC, RMA, or software updates for the WS-2960 platform. TeamKCI picks up exactly where Cisco® left off, with third-party maintenance available through 2026 and beyond for as long as you choose to run the hardware.

Cisco®'s recommended replacements are the Catalyst 9200/9200L for enterprise access and the Catalyst 1300 Series for SMB and edge. Both require a full refresh cycle, new IOS XE training, and OEM-priced licensing. TeamKCI’s alternative: keep the 2960 you already own on a post-warranty support contract at up to 90% less than a Cisco® renewal, and migrate on your own timeline.

Cisco® stopped releasing IOS bug fixes at End of Software Maintenance and ended security patches at End of Vulnerability Support — both years before LDoS. Every CVE published since is unpatched on the platform. Software gaps are inherent to any EOL product; TeamKCI covers the hardware, parts, and engineering side of the equation so aging gear stays production-ready without OEM software support.

Three categories: unpatched CVEs since Cisco® ended vulnerability support, incompatibility with modern security standards like TrustSec and MACsec, and audit findings under PCI-DSS, HIPAA, and ISA/IEC 62443 that flag unsupported network gear as a control gap. A documented TeamKCI maintenance contract closes the compliance-documentation finding and secures your hardware supply chain.

Cisco® renewal is no longer available for the WS-2960 (LDoS was October 31, 2019). For 2960-family variants still in Cisco®'s window, TeamKCI’s equivalent SLA is typically up to 90% less than Cisco®, with faster engineer callback (15 minutes vs. tiered queue), onsite spare inventory at no extra charge, and flexible contracts with no forced refresh cycle.

Yes to both. PoE+ (IEEE 802.3at, up to 30W per port) is supported on PoE+ 2960 variants and the 2960-X/XR models. TeamKCI maintains the full Catalyst 2960 family — including the Cisco® Catalyst 2960-Plus Series Switches and the Cisco® Catalyst 2960S 24- and 48-port switches — alongside WS-2960 base models under one post-warranty contract.

Cisco®'s recommended replacements — Catalyst 9200 Series Switches, Catalyst 9200L (access-tier), and the Catalyst 1300 Series (SMB/edge) — require full refresh cycles, new IOS XE training, and perpetual Network Essentials or Network Advantage licensing per device. TeamKCI’s alternative: keep the 2960 you already own on post-warranty support at up to 90% less than a Cisco® renewal, and migrate when actual network needs change, not when Cisco®'s EOSL calendar demands it.

No — SD-WAN, SASE, and 5G live at the WAN edge, not the access tier. Those features belong on Cisco® Catalyst 8200 Series Edge Platforms or Cisco® Catalyst 8300 Series Edge Platforms, not an access-layer 2960. Your WAN strategy is independent of your access switches; adopting SD-WAN or SASE doesn’t require replacing the 2960 fleet, and TeamKCI maintains the 2960 regardless of what runs at your edge.

No. SD-Access (Cisco® fabric mode), MACsec (link-layer encryption), and TrustSec (SGT policy) require Catalyst 3000/9000-era hardware. If your access-tier security posture doesn’t need link-layer encryption or Cisco® fabric mode, the 2960 remains a reliable LAN access switch. Specific closets that do need these features can migrate selectively without replacing the entire 2960 fleet.

The 2960 runs classic IOS, not IOS XE (which is a Catalyst 9000/8000-era platform). It supports basic sampled NetFlow but not Flexible NetFlow or Streaming Telemetry. For most access-layer monitoring, SNMP, syslog, and sampled NetFlow are sufficient. Classic IOS on the 2960 is well-understood and documented; if your organization is standardizing on IOS XE for other platforms, the 2960 can remain in production on classic IOS until actual replacement.

TeamKCI Cisco® 2960 EOL maintenance overview
What we do

What TeamKCI does for the Cisco® Catalyst 2960

  • TeamKCI maintains the Cisco® Catalyst 2960 and all 2960-family variants (2960-Plus, 2960S, 2960-X).
  • TeamKCI supports Catalyst 2960 switches past the October 31, 2019 End-of-Service-Life date.
  • TeamKCI replaces failed Catalyst 2960 components with 100 percent genuine Cisco® parts.
  • TeamKCI prices Catalyst 2960 third-party maintenance up to 90 percent less than Cisco®.

When choosing a third-party support provider for Cisco®, you should consider:

  • Expertise: Whether the provider has the right expertise to support Cisco® equipment
  • Cost: Whether the cost is reasonable compared to the benefits
  • Support terms: Whether the terms of support include desired response time

Why choose TeamKCI?

TeamKCI offers world-class award-winning support that includes:

  • Lowest prices in the industry without compromising quality
  • 43 years of experience supporting storage, servers, switching and SAN.
  • Skilled engineers and technicians trained on Cisco® equipment with on average 18 years of experience
  • Flexible SLA’s and response times

The TeamKCI Plus:

  • 24 x 7 support hotline
  • Rapid problem determination — TeamKCI’s guarantee that customers will have access to experienced engineers within 15 minutes of contacting our 24 x 7 help desk.
  • 100% genuine Cisco® parts
  • Global support outreach
  • Call Home Supported
  • Dial-in Supported
Ready for 80% Savings on Hardware Maintenance? Request your free quote in 60 seconds Get Quote Now

EOSL Equipment Support

Get maintenance up to 80% less than OEM costs



    Get Award-Winning Hardware Support with TeamKCI 80% Lower Than What you are now Paying!







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