IBM® 2027-R04 SAN Router EOL Maintenance and Support





IBM® 2027-R04 SAN Router EOL Maintenance and Support

IBM® End of Support date: January 15, 2013
Status: Supported by TeamKCI

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IBM 2027-R04 (SAN04M-R)

TeamKCI has extensive hands on experience with IBM® 2027-R04 routers and continues to maintain and repair them. Parts and replacement units are in stock and can ship overnight.

TeamKCI will continue to support these units for as long as you use them.




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    Overview

    Let TeamKCI help you design the most cost-effective IBM® Storage Area Network Solution.

    The IBM® 2027-R04 SAN Router, also known as the IBM® SAN04M-R, supports iSCSI, iFCP and R_Port for trunking both IP backbones and legacy Fibre Channel (FC) fabrics.  The IBM® 2027-R04(SAN04M-R) connects to a wide range of end systems, including Fibre Channel, NAS and iSCSI initiators.  The IBM® 2027-R04 (SAN04M-R) supports Ethernet and Gigabit FC switching over extended distances at wire speed.

    Used & Refurbished McData® Options

    Support – TeamKCI is the leading maintenance provider of IBM® legacy hardware, offering premier support with four attractive SLAs: 24 x 7 x 4hour onsite response; 11 x 5 x 4hour onsite response time 24 x 7 NBD response; 9 x 5 NBD response. Round-the-clock tech support is standard with each SLA. We guaranty you will speak to a qualified engineer within 15 minutes of placing a service call any time of day or night. We support call home and dial-in features. And, will even store spare parts on your premises at no additional cost. You won’t find better third-party IBM® support anywhere.

    Hardware – TeamKCI sells pre-owned tested and guaranteed IBM® switches, directors, remote switches and routers at huge savings over the manufacturer’s list price. All pre-owned IBM® hardware is meticulously tested, and burned in for 24 hours. Checkout TeamKCI prices. TeamKCI is the financial alternative option that will maximize your IT dollar. Coupled with our 90-day replacement warranty.

    Warranty & Support – TeamKCI offers a 90-day warranty and 9-5 technical support on all refurbished IBM® 2027-R04 (SAN04M-R) SAN Router and all other pre-owned refurbished IBM® SAN equipment we sell.  Extended warranties and 24x7x4 onsite support are also available for an additional charge.  Learn more.

    How to Get Started?
    For more information on a IBM® 2027-R04 (SAN04M-R) or any other IBM® product simply complete the TeamKCI Quick Quote form on this page or call TeamKCI at 201-934-6500 Ext. 11 for immediate assistance.

    TechSpecs

    Technical Specifications

    Maximum Ports:
    2
    Minimum Ports:
    2
    Port Speed:
    1/2 Gbps
    Upgrade:
    N/A
    Redundant Power:
    Yes
    Rail Kit:
    Yes
    Note: 2 1G Fibre Channel, 2 intelligent (intelligent ports provide TCP/IP support for connecting to IP campus or WAN backbones)

    Maintenance

    TeamKCI maintenance services offer:

    • Spare parts stored on premises to facilitate rapid repairs and ensure that most problems can be handled with a single maintenance call.
    • A 24 x 7 response capability that allows our customers to speak with a product specialist within thirty minutes of placing a call any time of day or night.
    • On site response time of four hours or less.
    • Our pledge to only use tested OEM parts.
    • Prices that are at a minimum 50% less than the OEM’s list price.
    • Our promise to maintain your legacy equipment for as long as you choose to use it. TeamKCI has no End-of-Life or End-of-Support dates. We have never dropped service on any product we accepted for maintenance until our very last customer had stopped using it.
    • A lifetime rate guarantee never to escalate your initial rate.
    • Operational software support for all software and firmware you are using at its current EC level.

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