McData® 1620 and 2640 EOS Date: January 15, 2013

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“Your Customer Service Engineers do it very, very well. Customer service can be hard to come by these days.”

Fortune 100 Company

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“It is only due to KCI that they functioned at all and they functioned at a high level consistently.”

Fortune 500 Company

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“Responses are accurate, professional, and competitive — which makes our jobs easier.”

Major Disaster Recovery Provider

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“The TeamKCI technician on-site went without sleep for over 24 hours. Management checked on us every hour.”

Major Telecom Company

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“Getting the CE dispatched was as easy as one phone call. Patient, cooperative, helpful and knowledgeable.”

Major Banking Institution

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McData® 1620 and 2640 EOS Date: January 15, 2013




Category : Uncategorized

Brocade® maintenance support for the McData® 1620 and 2640 Multi-protocol SAN Routers will end on January 15, 2013*.

If you are still using either the McData® 1620 and 2640, do not be alarmed.  Top quality 24×7 maintenance coverage with 4 hour on-site response time is now available from KCI, Inc. at rates that are 30-50% less than the manufacturer’s rates that you are used to paying.

We offer:

  • All manufacturer’s parts,
  • Lifetime price protection,
  • A thirty year history of supporting IT infrastructure, and
  • Outstanding references.

Learn more.

To view the list of Brocade®, IBM® and EMC® products that have been dropped from maintenance support by the manufacturers in the last 90 days, click here.

 KCI, Inc. – The SAN Capital of the World

Winner of the 2011 Verizon Supplier
Recognition Award for Outstanding Services.

 *Source – Brocade® End-of Life Notice_dated October 2, 2007

Brocade® is the registered trademark of Broadcom Inc.

EMC is a registered trademark of EMC Corporation in the United States and/or other countries.

IBM is trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide.

McDATA® is a registered trademark of Brocade Communications.

    Request A Quick Quote For IT Hardware Maintenace!

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    When choosing a third-party support provider for McData®, you should consider:

    • Expertise: Whether the provider has the right expertise to support McData® equipment
    • Cost: Whether the cost is reasonable compared to the benefits
    • Support terms: Whether the terms of support include desired response time

    Why choose TeamKCI?

    TeamKCI offers world-class award-winning support that includes:
    • Lowest prices in the industry without compromising quality
    • 43 years of experience supporting storage, servers, switching and SAN.
    • Skilled engineers and technicians trained on McData® equipment with on average 18 years of experience
    • Flexible SLA’s and response times

    The TeamKCI Plus:

    • 24 x 7 support hotline
    • Rapid problem determination TeamKCI’s guarantee that customers will have access to experienced engineers within 15 minutes of contacting our 24 x 7 help desk.
    • 100% genuine McData® parts
    • Global support outreach
    • Call Home Supported
    • Dial-in Supported


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