Solution For The Cisco® MDS Quandary

"I wanted to extend a thank you for the support and great service TeamKCI’s customer service engineer provided us yesterday."

-Major Financial Institution

Solution For The Cisco® MDS Quandary




Many Cisco® MDS customers (users) are surprised to learn that while they can still get support from Cisco® for its flagship 9513 MDS director many of the blades installed in these directors are no longer supported. What good is maintenance if it only covers part of your director you might ask? It’s fair to conclude it’s not good enough.

Enter the Team KCI blended maintenance program. Keep your Cisco® 9513 director under Cisco® “Smart net total care” program to cover the chassis and let TeamKCI cover the blades that Cisco® no longer covers. We offer premium four-hour repair or Next Business Day (NBD) parts at big savings over traditional Cisco® pricing.

Keep your infrastructure covered and your SAN running with TeamKCI. Smarter Network Support for Smarter Networks.

 

Cisco® is registered trademark of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.

When choosing a third-party support provider for your company, you should consider:

  • Expertise: Whether the provider has the right expertise to support your company equipment
  • Cost: Whether the cost is reasonable compared to the benefits
  • Support terms: Whether the terms of support include desired response time

Why choose TeamKCI?

TeamKCI offers world-class award-winning support that includes:
  • Lowest prices in the industry without compromising quality
  • 43 years of experience supporting storage, servers, switching and SAN.
  • Skilled engineers and technicians trained on your company equipment with on average 18 years of experience
  • Flexible SLA’s and response times

The TeamKCI Plus:

  • 24 x 7 support hotline
  • Rapid problem determination TeamKCI’s guarantee that customers will have access to experienced engineers within 15 minutes of contacting our 24 x 7 help desk.
  • 100% genuine your company parts
  • Global support outreach
  • Call Home Supported
  • Dial-in Supported


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