2019 NetApp® Survey



2019 NetApp® Survey Results

That’s right! TeamKCI is still the best source for legacy NetApp® Support. Award winning TeamKCI support includes our guarantee that you’ll be able to speak to a qualified trained NetApp specialist within 15 minutes of placing a service call. We support the dial-in and call home capabilities built into every filer. And we will store spare parts on premises or deliver parts with service within four hours of receiving your call.

This year for the first time, we include 24 x 7 monitoring services on every NetApp flier under TeamKCI support at no additional charge.

Percent Off Manufacturers’ List Prices*

TeamKCI

85%

Abtech Technologies
50%-70%
CDS
50%
Centrics IT
50%-80%
Curvature
50%
Emergent SX
30%-70%
ISC Group LLC
60%
MG Global Services
70%
Mojo
70%
Park Place
50%
Reliant Technology
50%
Service Express
30%-70%
Strategic Support
70%
Trident Computer Resources
30%
XSI
60%
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*A note on pricing: Almost all third-party support companies advertise their pricing as a percentage of the list price. We chose to present prices in this manner because this is the way the prices for NetApp maintenance are advertised.

NetApp® is registered trademarks of NetApp,Inc.