Brocade Communications Systems has designated its flagship DCX 8510 director End-of-Life effective October 31, 2019. Originally introduced in May 2011, the DCX 8510 has been an active Brocade product for almost nine years and stands today as the leading Gen5 16 Gbps SAN director in the world.
End-of-Life means new development on these systems has stopped as Brocade concentrates on its newly introduced, highly successful X6 directors. Because of this, it’s time to look for a high quality, low price alternative to the manufacturer’s support. Here’s where we come in.
TeamKCI has been servicing switching equipment since 1982, thirteen years before Brocade was even incorporated. We maintain the entire Brocade Gen5 product line and all Brocade equipment that came before it at a small fraction of Brocade’s original maintenance price. TeamKCI support includes 24×7 tech support, utilization of the dial-in and call home features, plus spares stored locally.
We’re offering savings of as much as $1500 per month per director off the manufacturer’s list price.
Call us at 201-934-3416 or email us at email@example.com to learn more or request a same-day quote.
It’s the perfect time to start saving on your 2020 OPEX budget.
TEAMKCI FIRST WITH THIRD PARTY SUPPORT FOR LEGACY F5® GEAR
Breaks new ground. Demonstrates industry leadership. Support begins April 2, 2020.
MAHWAH, N.J. – TeamKCI, a long-time leader in legacy IP Networking support, today announced it has initiated support for legacy F5® products. This is significant because no other third-party company is currently organically maintaining F5® products.
Utilizing its expertise and experience with IP Networks, TeamKCI’s technical team has completed development work and testing, and is ready to roll F5® support out of the TeamKCI Test Lab beginning April 2, 2020.
“Support for F5® again shows the technological leadership TeamKCI has demonstrated over the years to serve customers looking for savings on their legacy equipment – freeing up budget to apply to other high priority infrastructure needs,” said Jeff Klein, Founder and President of TeamKCI.
TeamKCI, the industry leader in award-winning, premier support for IP Network and Storage Area Network products has been in business for over 37 years specializing in high-quality, low-cost, support solutions. From one small office in a spare bedroom in Fort Lee, NJ it has expanded to a company of international scope doing business in every state in the United States, all 23 members of the EU and parts of the Pacific Rim. Today TeamKCI maintains over 9,000 machines in 500 data centers worldwide.
To ensure that our team was trained and ready to go when the time came, Wayne Duglin, Executive Vice President and Chief Technology Officer, said he put the entire staff, and the machines, to the test: “We had F5® machines in one of our Test Labs for months running our team through their paces and gave every one of our technical managers and support specialists an opportunity to gain practical F5® experience.”
Jennifer Campbell, TeamKCI’s Vice-President of Marketing, added: “Adding F5® to our rapidly expanding list of supported manufacturers once again demonstrates our technical prowess and industry leadership.”
Founded in 1982, TeamKCI is an award-winning IT Life Cycle management company, selling, deploying, and servicing computer assets for switching, Ethernet networks, storage arrays, and servers. It is the industry leader in third-party support for many networking and SAN products including Citrix NetScaler, Cisco MDS, Brocade SAN, and Foundry Networks.
We wanted to give you a quick update on what we are doing during the current emergency.
We are pleased to say we are up and running at full capacity. Before all this started we virtualized all support functions that could be performed remotely including 24 x 7 tech support, help desk, customer delivery, logistics and onboarding and tested our ability to deliver when we weren’t working in our normal offices. We distributed expanded parts supplies to all major offices in the US, the UK and the EU to ensure that multiple sources of parts were available in the event of a local interruption in our supply chain. And we put into action our plan to ensure we had multiple sources of local technicians to deliver support quickly and safely.
It hasn’t been easy but we know that all of our customers and friends are affected and we are doing our part to ensure that with all the problems out there, keeping your network, SAN or storage up and running is not one of them.
We will continue to update you throughout the crisis. Please let us know if you have any specific issues that we can help with.
2019 was a year of adjusting to changes brought about by our expansion into new markets coupled with remnants of Broadcom’s acquisition of Brocade, and expansion of services in our core competencies. There were also product announcements, End-of-Life announcements, End-of-Support announcements and paradigm shifts that moved the third-party landscape. The new year always brings about challenges, so while we enter 2020 with a sense of achievement, enthusiasm and the spirit of accomplishment, we know we will face new challenges in the next 12 months that will test our creativity, innovative ability and the constant demand to deliver cost-effective third-party support solutions.
Now is a perfect time to look back at the just completed year to provide context for our strategic vision for 2020: a year of major planned expansion that will broaden the scope of platforms we cover, expand the services we offer and enhance value to our customers.