We are approaching a critical support juncture as Brocade sunsets its Generation four (GEN 4) product line and key products reach End-of-Support (EOS).
In addition, Brocade recently announced End-of-Life (EOL) for Brocade Network Advisor (BNA), an essential software tool that runs on DCX hardware.
Before you rip and replace working SAN equipment, talk to us about our premier legacy support program for Brocade EOL and EOS equipment. It won’t take more than 10 minutes. We’ll provide you with a same day quote and surprise you with our low price, quick response time and our in-depth knowledge of Brocade SAN equipment.
We’re TeamKCI and we’ve been supporting Brocade SAN products since it first appeared in 1996. And we’ve been supporting switching infrastructure since 1982.
We can also help you transition to a new Brocade SAN or any other SAN you choose. That’s why more companies call on TeamKCI than any other legacy Brocade support specialists.
Mahwah, NJ (April 3, 2019)— TeamKCI announced today a new support program for Citrix® NetScaler® equipment covering all legacy Citrix® NetScaler® products.
“The introduction of high quality, cost effective maintenance service for legacy Citrix® NetScaler® products is part of our strategic vision for growth as we expand our offerings to meet customers’ requirements who have invested in this technology,” said Jeff Klein, President and CEO of TeamKCI.
“Citrix support adds to our growing portfolio of networking products, which include products manufactured by industry leaders Cisco®, Foundry® and Brocade®,” said Wayne Duglin, Executive Vice President and Chief Technical Officer. It is the first of what TeamKCI projects will be many roll outs in 2019 and 2020.
“We already have customers for Citrix support and have fielded many other inquiries. We predict that our Citrix offering will connect with our customers’ requirements and that Citrix support will be a winner just like the Citrix® NetScaler® product line is,” said TeamKCI National Director of Sales Jennifer Campbell.
The new Citrix support program will be available in all 50 states and on a case by case basis in Europe and APAC as TeamKCI continues to ramp-up support outside the US.
Citrix® NetScaler® is an all-in-one web Application Delivery Controller (ADC) that makes applications run up to five times faster, cuts web application ownership costs with server offloading, and insures that applications are always available with its application load balancing capabilities. Click here to request a NetScaler quote.
TeamKCI is an IT Life Cycle management company, servicing, selling and deploying computer assets for switching, storage arrays, servers and Ethernet networks. We are the industry leader in third-party support for Brocade SAN, Cisco MDS, Foundry Networks, NetApp Storage, and now Citrix® NetScaler® equipment.
That’s right! TeamKCI is still the best source for legacy NetApp Support. Award winning TeamKCI support includes our guarantee that you’ll be able to speak to a qualified trained NetApp specialist within 15 minutes of placing a service call. We support the dial-in and call home capabilities built into every filer. And we will store spare parts on premises or deliver parts with service within four hours of receiving your call.
This year for the first time, we include 24 x 7 monitoring services on every NetApp flier under TeamKCI support at no additional charge.
Percent Off Manufacturers’ List Prices*
|ISC Group LLC||60%|
|MG Global Services||70%|
|Trident Computer Resources||30%|
In April 2016 Brocade Communications Systems, Inc. (NASDAQ: BRCD) bought Ruckus Wireless (NYSE: RKUS), in a cash and stock transaction, to add to its networking portfolio.
Then just seven months later in November 2016 chipmaker Broadcom, Ltd (AVGO) announced it would buy Brocade, moving Broadcom into a strong position in the networking storage business. However, under the terms of the deal, Broadcom agreed to divest itself of the IP networking part of Brocade’s business, including Ruckus Wireless, which Brocade had just recently purchased.
Then In February 2017 ARRIS International plc, (NASDAQ: ARRS) agreed to purchase Broadcom’s Brocade Communication Systems’ Ruckus Wireless Division along with the Brocade designed ICX campus switch product line.
But wait. If that’s not confusing enough, last month, in November 2018, CommScope, Inc. (NASDAQ: COMM), a global leader in infrastructure solutions for communications networks, agreed to acquire ARRIS International in an all-cash transaction. In addition, The Carlyle Group, a global alternative asset manager, has taken an ownership position in CommScope through a $1 billion minority equity investment.
To sum this up, Ruckus Wireless went from being an independent publicly traded company, to a division of Brocade, to a division of Broadcom to being part of Arris to now being part of CommScope. It will take a team of actuaries to figure out everybody’s pension plan!
Perhaps lost in all the shuffling is the status of the legacy Brocade ICX product line. If your customers are looking for support for ICX boxes call TeamKCI. In the US, Brocade/Ruckus ICX boxes are covered under IMS. In Europe and APAC, we will gladly quote through procurement.
In 2007 Brocade introduced its then new flagship director – the DCX. The DCX was a technology leader with an industry leading speed of 8 Gbps. Seven years later, Brocade introduced its next generation director, the 16 Gbps DCX 8510, and designated the DCX End-of-Life. Fast forward five years and the DCX will reach End-of-Support on November 14, 2019 just one year from today. After November 14, 2019. Brocade support will no longer be available for the DCX.
If you’re still planning to use your DCX directors now is the time to call TeamKCI to support your DCX gear. We will maintain your DCX for as long as you choose to use it, at a price that is far less than Brocade or Broadcom ever did. Don’t get caught without support. Call TeamKCI for a fast, accurate same day quote on your DCX gear and on all your Brocade legacy equipment.
And while you are thinking about End-of-Support options for your DCX directors keep in mind that mainstay Brocade 5100 and 5300 switches will reach End-of-Support even sooner. In just 75 days on January 31, 2019, Brocade will no longer support the 5100. And on August 22, 2019, Brocade support will end for the 5300.
PS: TeamKCI will not only maintain the Brocade DCX, we also maintain all badged versions of the Brocade DCX sold by EMC, HP, HDS, NetApp, and Hitachi
TeamKCI is an IT Life Cycle manager, selling, deploying, and servicing computer assets for switching, storage arrays, servers and Ethernet networks. We are the leader in third-party support for Brocade SAN and Cisco MDS equipment. Call us to insure continued support.