2020 NetApp® Support Survey Results
TeamKCI is still the best source for legacy NetApp® Support. Award winning TeamKCI support includes our guarantee that you’ll be able to speak to a qualified trained NetApp® specialist within 15 minutes of placing a service call. We support the dial-in and call home capabilities built into every filer. We will store spare parts on premises or deliver parts as part of a standard four hour service call. And we can include 24 x 7 monitoring on every NetApp® filer under TeamKCI support for a small extra charge.
Percent Off Manufacturers’ List Price*
|ISC Group LLC||60%|
|MG Global Services||70%|
|Trident Computer Resources||70%|
*A note on pricing: Almost all third-party support companies advertise their pricing as a percentage of the list price. We chose to present prices in this manner because this is the way the prices for NetApp® maintenance are advertised and can be compared.
NetApp® is a trademark of NetApp,Inc.