2020 NetApp® Support Survey Results
TeamKCI is still the best source for legacy NetApp® Support. Award winning TeamKCI support includes our guarantee that you’ll be able to speak to a qualified trained NetApp® specialist within 15 minutes of placing a service call. We support the dial-in and call home capabilities built into every filer. We will store spare parts on premises or deliver parts as part of a standard four hour service call. And we can include 24 x 7 monitoring on every NetApp® filer under TeamKCI support for a small extra charge.
Percent Off Manufacturers’ List Price* |
TeamKCI | 80% |
Abtech Technologies | 50%-70% |
CDS | 50% |
Centrics IT | 50%-80% |
Curvature | 50% |
Emergent SX | 30%-70% |
ISC Group LLC | 60% |
MG Global Services | 70% |
Mojo | 70% |
Park Place | 30%-40% |
Reliant Technology | 50% |
Service Express | 30%-70% |
Strategic Support | 70% |
Trident Computer Resources | 70% |
XSI | 60% |
*A note on pricing: Almost all third-party support companies advertise their pricing as a percentage of the list price. We chose to present prices in this manner because this is the way the prices for NetApp® maintenance are advertised and can be compared.
NetApp® is a trademark of NetApp,Inc.