2020 NetApp® Survey



2020 NetApp® Support Survey Results

TeamKCI is still the best source for legacy NetApp® Support. Award winning TeamKCI support includes our guarantee that you’ll be able to speak to a qualified trained NetApp® specialist within 15 minutes of placing a service call. We support the dial-in and call home capabilities built into every filer. We will store spare parts on premises or deliver parts as part of a standard four hour service call. And we can include 24 x 7 monitoring on every NetApp® filer under TeamKCI support for a small extra charge.

Percent Off Manufacturers’ List Price*

TeamKCI

80%

Abtech Technologies
50%-70%
CDS
50%
Centrics IT
50%-80%
Curvature
50%
Emergent SX
30%-70%
ISC Group LLC
60%
MG Global Services
70%
Mojo
70%
Park Place
30%-40%
Reliant Technology
50%
Service Express
30%-70%
Strategic Support
70%
Trident Computer Resources
70%
XSI
60%
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*A note on pricing: Almost all third-party support companies advertise their pricing as a percentage of the list price. We chose to present prices in this manner because this is the way the prices for NetApp® maintenance are advertised and can be compared.

NetApp® is a trademark of NetApp,Inc.